KMarket

How can we help?

Answers about buying, selling and payment. Type your question or pick a topic.

18 questions

For buyers

  • How do I buy a project?

    Press “Buy” on the listing, choose Click or Payme and confirm the payment. The archive opens in your Library straight away — there is nothing to wait for.

  • Can I check a project before paying?

    Yes. Most listings carry a live demo link or a video, and every listing shows the file tree, the technologies and the requirements. If something is still unclear, use “Ask a question” on the listing — the answer is public.

  • How many times can I download the archive?

    The licence does not expire, but downloads are capped at 20 a day. The cap is what keeps the link from being passed around.

  • Do updates cost extra?

    No. When the seller releases a new version it appears in your library by itself, with the list of changes.

  • Can I get a refund?

    Yes, when the problem is in the project itself: it does not work, does not match its description, is missing files or has a security hole. Open a dispute from your library within 7 days of paying. The seller can refund you, fix it within 5 days, or contest; if you cannot agree, an admin decides. Changing your mind, lacking the experience to run it, or it not being what you hoped for are not grounds for a refund. If you have not downloaded the archive yet, you can ask for a refund without a reason.

  • What does the licence allow?

    A non-exclusive right to use the code in one project: your own product, or one client's product, and you may modify it. Reselling the code, listing it on another marketplace or distributing it as a template is not allowed.

For sellers

  • How do I become a seller?

    Confirm your phone number, press “Become a seller” and name your shop. After that you can upload your first project — signing up is free.

  • What does a listing need?

    A ZIP archive of a working project, a live demo link or a video, at least one screenshot and an honest description. A demo that does not run will not pass moderation.

  • What is the commission?

    Listing and storage are free. The platform takes 15% of each sale and the rest goes to your balance. No monthly fee and nothing hidden.

  • When can I withdraw?

    Your share is held for 7 days after a sale — the window in which the buyer may open a dispute. If they do, that sale's money stays held until the dispute is settled. After that you can request a payout from 50,000 UZS upwards to the card you gave us.

  • How long does moderation take?

    Usually one working day. A rejection names its reason: fix it and send it again, as many times as it takes.

  • What is not allowed?

    Selling someone else's code as your own, breaking the terms of a licence, malware and backdoors, archives still holding a client's secrets or keys, a demo that does not run, and a product that is not what the description says. Breaking these rules suspends the seller account.

Payment and account

  • Which payment methods are there?

    Click and Payme. Both land in the platform's account — there is no direct transfer to the seller, which is what makes a refund possible.

  • Can I get a receipt?

    Yes. Every purchase has a printable receipt under Payments: order number, product, amount and date.

  • What if I don't pay an order?

    An unpaid order cancels itself after 30 minutes. Nothing is reserved, so you can simply start a new one.

  • How do I sign in? Do I get an SMS every time?

    No. You sign in with your phone number or email and a password — an SMS code comes only at sign-up, to confirm the number once. You can also sign in with Google. If you used to sign in with an SMS code, set a password via “Forgot password?”.

  • What if I forget my password?

    On the sign-in page, click “Forgot password?” and enter your phone number or email: the number gets a code, the address gets a link. If you can reach neither, write to us through the contact page.

  • If I delete my account, do my purchases survive?

    Write to us through the contact page to have an account deleted. Licence records are kept for as long as the law requires, while the profile data is removed — after which the archives can no longer be downloaded.

Still have a question?

Write on Telegram or by email — we answer within a working day.